About: In April 2020, AWWA hosted a webinar on how utilities can be a trusted source of information during the COVID‐19 pandemic. Following a communications plan and using a spokesperson, water utilities should focus on simple messages that use basic terminology. Utilities should express empathy, focus on facts, and be transparent to build and reinforce public trust during a crisis.

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About: In April 2020, AWWA hosted a webinar on how utilities can be a trusted source of information during the COVID‐19 pandemic. Following a communications plan and using a spokesperson, water utilities should focus on simple messages that use basic terminology. Utilities should express empathy, focus on facts, and be transparent to build and reinforce public trust during a crisis. Goto Sponge NotDistinct Permalink

An Entity of Type : fabio:Abstract, within Data Space : covidontheweb.inria.fr associated with source document(s)

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value	In April 2020, AWWA hosted a webinar on how utilities can be a trusted source of information during the COVID‐19 pandemic. Following a communications plan and using a spokesperson, water utilities should focus on simple messages that use basic terminology. Utilities should express empathy, focus on facts, and be transparent to build and reinforce public trust during a crisis.
part of	Water Utility Communications Can Build Trust During the COVID‐19 Pandemic
is abstract of	Water Utility Communications Can Build Trust During the COVID‐19 Pandemic

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