About: Veterans’ Response to an Automated Text Messaging Protocol During the COVID-19 Pandemic

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An Entity of Type : schema:ScholarlyArticle, within Data Space : covidontheweb.inria.fr associated with source document(s)

Attributes	Values
type	Academic Article research paper schema:ScholarlyArticle
isDefinedBy	Covid-on-the-Web dataset
has title	Veterans’ Response to an Automated Text Messaging Protocol During the COVID-19 Pandemic
Creator	Murphy, John Frisbee, Kathleen Herout, Jennifer Loehr, Boyd Read, Jacob Saleem, Jason Vetter, Brian Wilck, Nancy
Source	Medline; PMC
abstract	The US Department of Veterans Affairs (VA) is using an automated short message service (SMS) application named ‘Annie’ as part of their COVID-19 response with a protocol for coronavirus precautions, which can help the Veteran monitor symptoms and can advise the Veteran when to contact their VA care team or a nurse triage line. We surveyed 1,134 Veterans on their use of the Annie application and coronavirus precautions protocol. Survey results support what is likely a substantial resource savings for the VA, as well as non-VA community healthcare. Moreover, the majority of Veterans reported at least one positive sentiment (felt more connected to VA, confident, or educated and/or felt less anxious) by receiving the protocol messages. The findings from this study have implications for other healthcare systems to help manage a patient population during the coronavirus pandemic.
has issue date	2020-05-29(xsd:dateTime)
bibo:doi	10.1093/jamia/ocaa122
bibo:pmid	32470974
has license	no-cc
sha1sum (hex)	4adbadbb0f9e4d26768a89abf97dfc6be3efcde4
schema:url	https://doi.org/10.1093/jamia/ocaa122
resource representing a document's title	Veterans’ Response to an Automated Text Messaging Protocol During the COVID-19 Pandemic
has PubMed Central identifier	PMC7313999
has PubMed identifier	32470974
schema:publication	J Am Med Inform Assoc
resource representing a document's body	covid:4adbadbb0f9e4d26768a89abf97dfc6be3efcde4#body_text
is schema:about of	named entity 'Text Messaging' named entity 'clinical symptoms' named entity 'US Department of Veterans Affairs' named entity 'Coronavirus Precautions' named entity 'open-ended question' named entity 'Excel' named entity 'Centers for Disease Control' named entity 'audit' named entity 'health status' named entity 'SurveyMonkey' named entity 'health management' named entity 'population health' named entity 'SMS' named entity 'SurveyMonkey' named entity 'coronavirus precautions' named entity 'audit' named entity 'descriptive statistics' named entity 'health care delivery' named entity 'SurveyMonkey' named entity 'qualitative analysis' named entity 'medical professionals' named entity 'open-ended question' named entity 'triage' named entity 'World Health Organization' named entity 'mobile phones' named entity 'SMS' named entity 'staff member' named entity 'spreadsheet' named entity 'COVID-19 Pandemic' named entity 'During' named entity 'COVID-19' named entity 'Automated' named entity 'Pandemic' named entity 'Text Messaging' named entity 'Protocol' named entity 'Veterans' named entity 'Response' named entity 'RESPONSE TO' named entity 'TEXT MESSAGING' named entity 'AUTOMATED' named entity 'VETERANS' named entity 'COVID-19 PANDEMIC' named entity 'PROTOCOL'
is part of of	Veterans’ Response to an Automated Text Messaging Protocol During the COVID-19 Pandemic The US Department of Veterans Affairs (VA) is using an automated short message service (SMS) application named ‘Annie’ as part of their COVID-19 response with a protocol for coronavirus precautions, which can help the Veteran monitor symptoms and can advise the Veteran when to contact their VA care team or a nurse triage line. We surveyed 1,134 Veterans on their use of the Annie application and coronavirus precautions protocol. Survey results support what is likely a substantial resource savings for the VA, as well as non-VA community healthcare. Moreover, the majority of Veterans reported at least one positive sentiment (felt more connected to VA, confident, or educated and/or felt less anxious) by receiving the protocol messages. The findings from this study have implications for other healthcare systems to help manage a patient population during the coronavirus pandemic. covid:4adbadbb0f9e4d26768a89abf97dfc6be3efcde4#body_text

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