About: How does the use of digital consulting change the meaning of being a patient and/or a health professional? Lessons from the Long-term Conditions Young People Networked Communication study

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About: How does the use of digital consulting change the meaning of being a patient and/or a health professional? Lessons from the Long-term Conditions Young People Networked Communication study Goto Sponge NotDistinct Permalink

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Attributes	Values
type	Academic Article research paper schema:ScholarlyArticle
isDefinedBy	Covid-on-the-Web dataset
has title	How does the use of digital consulting change the meaning of being a patient and/or a health professional? Lessons from the Long-term Conditions Young People Networked Communication study
Creator	Griffiths, Frances Rogers, Rebecca Sturt, Jackie Lucivero, Federica Ajana, Btihaj Gainty, Caitjan Gibbons, Chris Graham, Tanya Huxley, Caroline Khadjesari, Zarnie Smol, Annie Watkins, Jocelyn
Source	Medline; PMC
abstract	BACKGROUND: While studies have examined the impact of digital communication technology on healthcare, there is little exploration of how new models of digital care change the roles and identities of the health professional and patient. The purpose of the current study is to generate multidisciplinary reflections and questions around the use of digital consulting and the way it changes the meaning of being a patient and/or a health professional. METHOD: We used a large pre-existing qualitative dataset from the Long-term Conditions Young People Networked Communication (LYNC) study which involved interviews with healthcare professionals and a group of 16–24 years patients with long-term physical and mental health conditions. We conducted a three-stage mixed methods analysis. First, using a small sample of interview data from the LYNC study, we identified three key themes to explore in the data and relevant academic literature. Second, in small groups we conducted secondary analysis of samples of patient and health professional LYNC interview data. Third, we ran a series of rapid evidence reviews. FINDINGS: We identified three key themes: workload/flow, impact of increased access to healthcare and vulnerabilities. Both health professionals and patients were 'on duty' in their role more often. Increased access to healthcare introduced more responsibilities to both patients and health professionals. Traditional concepts in medical ethics, confidentiality, empathy, empowerment/power, efficiency and mutual responsibilities are reframed in the context of digital consulting. CONCLUSIONS: Our collaboration identified conflicts and constraints in the construction of digital patients and digital clinicians. There is evidence that digital technologies change the nature of a medical consultation and with it the identities and the roles of clinicians and patients which, in turn, calls for a redefinition of traditional concepts of medical ethics. Overall, digital consulting has the potential to significantly reduce costs while maintaining or improving patient care and clinical outcomes. Timely study of digital engagement in the National Health Service is a matter of critical importance.
has issue date	2020-07-20(xsd:dateTime)
bibo:doi	10.1177/2055207620942359
bibo:pmid	32742716
has license	cc-by-nc-nd
sha1sum (hex)	b77ce47bf71cd5ad207cd532fc1838cdf0dfcac1
schema:url	https://doi.org/10.1177/2055207620942359
resource representing a document's title	How does the use of digital consulting change the meaning of being a patient and/or a health professional? Lessons from the Long-term Conditions Young People Networked Communication study
has PubMed Central identifier	PMC7375714
has PubMed identifier	32742716
schema:publication	Digit Health
resource representing a document's body	covid:b77ce47bf71cd5ad207cd532fc1838cdf0dfcac1#body_text
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